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Reservation Policy

Reservation Policy

Please email us at with your questions and to let us know of any special needs. Meanwhile, here are the basics you should know:

Rates at Greenbank are in US dollars per night per room for one or two guests. They include daily maid service and Wi-Fi.

Additional Charges
We charge 9.75% in government tax and 10% service charge based on your full room cost. We distribute the service charge among our staff; we welcome your feedback so we can reward those who contributed the most to your stay.

Payments and Cancellations
We charge a two night deposit at the time of booking. We ask for one month notice to cancel a reservation. Your reservation will be cancellable and your payment fully refundable, less a 10% processing fee, up to one month before your arrival. If you cancel any reservation within a month before the scheduled arrival date, you forfeit your deposit and may be responsible for your full reservation.

Forms of Payment
We accept MasterCard, Visa, and American Express. We also accept cash to settle final bills on site.